RBH Hospitality Management
Powering five-star experiences for a diverse hotel portfolio.
Background
One of the UK’s leading hotel management companies, RBH Hospitality Management has over 25 years of experience managing over 200 hotels with a proven track record across the hotel chain scale from economy through to luxury establishments.
The energy market is an intricate and immediate space. For a portfolio this diverse and extensive, effective energy management requires exacting expert efforts.
Since 2022, Inspired has been helping RBH Hospitality Management to navigate the complexities of the energy market.
The Challenge
Hospitality businesses create five-star experiences in a challenging industry landscape of rising costs and tightening compliance requirements.
The RBH portfolio offers a particularly complex challenge. Not only is it made up of over 50 hotels, each with its own unique set of requirements, objectives and long-term ambitions, but it also consists of numerous different hotel owner groups and stakeholders – each of whom bring their own set of challenges and targets.
Therefore, not only must the Inspired team offer effective energy solutions for each hotel that satisfy RBH as a management company, but also the hotel’s owners.
The Solution
Given the nature of the portfolio and its numerous stakeholders, the Inspired team assessed the most advantageous energy procurement solutions that would satisfy the requirements of each hotel and the expectations of their owners – resulting in the need for diverse procurement solutions.
Some of the hotels under RBH Hospitality Management have joined Inspired’s flexible collectives where multiple organisations combine their buying power and spread risk by purchasing energy in multiple tranches, as opposed to locking everything in during one transaction.
Meanwhile, other hotels in their portfolio have benefited from Inspired’s energy expertise to make informed purchasing decisions on fixed procurement – a popular choice for organisations seeking to minimise exposure to market volatility and achieve a high level of budget predictability.
The Results
The partnership between Inspired and RBH Hospitality Management has realised extensive benefits for the company and its portfolio of hotels.
Inspired’s rigorous bill validation service scrutinises the hotels’ invoices for any errors and compares them to ensure costs reflect consumption. Any inconsistencies are raised promptly with the suppliers.
Effective energy management is founded on accurate and current data. Inspired’s client portal gives the individual hotels access to their energy data, including consumption.
This data is then used during regular meetings with the Inspired team to measure performance and reduce consumption – driving the hotels’ cost reduction and net zero ambitions.
Moreover, Inspired’s budgeting and accruals service analyses historical data and calculates future usage so the hotels can budget with confidence in a fluctuating landscape and focus on what matters the most – their guests.
At a glance
Diverse energy procurement solutions for hotels within RBH portfolio.
Bill validation service scrutinises the hotels’ invoices for errors to ensure costs reflect consumption.
Energy data access and expert support drive the hotels’ cost reduction and net zero ambitions.
“Energy is a key overhead cost for hospitality businesses, and the Inspired team has offered us indispensable support in ensuring the hotels in our portfolio can make informed energy decisions in a volatile market.
“Although Inspired offers us diverse support for numerous clients – from procurement advice to ensuring our hotels are making the most of their energy data – our dedicated Account Manager has remained a single point of contact from our end. This has helped ensure straightforward collaboration throughout.”
Paul Smith, Head of Procurement at RBH Hospitality Management
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