Forensic Telecoms Cost Audit

Telecommunications assets and invoices can be difficult to manage and keep track of. Due to their complexity, overlooked assets and invoice miscalculations can happen for many reasons.

Our Forensic Telecoms Cost Audit examines your telecommunication expenses and assets at forensic level to ensure you’re not overpaying.  

Over the past three decades, our experts have completed in excess of 2,000 telecom audits, securing over £265m in refunds and ongoing savings for our clients. On average, we have recovered/saved £8.85m per annum for our clients. 

What is a Forensic Telecoms Cost Audit?

Our Forensic Telecoms Cost Audit scrutinises your bills for up to previous six years to identify discrepancies and recover any overpayments.  

In addition, we adjust rates where needed and optimise your inventory, removing unused resources, managing thresholds and preventing misuse, helping you achieve cost efficiency and operational excellence. 

As telecoms and IT merge, a consolidated approach to managing your telecoms inventory is essential. 

We analyse your telecoms estate, identify historical refunds and ongoing saving opportunities and restore financial health to your telecoms budget — providing assurance to your stakeholders that the right level of governance is in place. 

How does it work?

First, we collect all available invoices and detailed backing reports from suppliers.  This includes your fixed (IP telephony and legacy telephony), mobile and data costs. 

Our experts will then analyse your past and present invoices line by line to pinpoint all cost recovery opportunities, undercharges and ongoing savings. We will then share our findings to allow you to make informed decisions about the next steps. 

We can then handle any refunds from suppliers on your behalf. Refund opportunities can be pursued in line with the statute of limitations, which allows historical recovery of errors for up to six years prior. 

Our approach takes away the hassle from you – we’ll do the work. Once completed, our forensic audit helps to ensure you have an accurate view of your optimised telecoms inventory.  

Nothing to lose – everything to gain

A Forensic Telecoms Cost Audit is a financial due diligence exercise, which holds no risk to you. 

Our service operates on a share of savings basis, so if we find nothing, there is no fee. 

Your worst outcome is a clean bill of financial health – knowing you are being billed correctly for your telecoms services. 

In summary, our audit service is: 

• Self-funding and zero-risk.
• Available to public and private sector organisations alike.
• A worthwhile due diligence exercise to give you a clean bill of financial health. 
• No impact to your workload – we’ll do the work for you.